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LIMITED WARRANTY INFORMATION

Air Handler Models

(2 ton - 3 ton ZAUF-36DG, 3.5 ton - 5 ton ZAUF-60DG)

Condenser Models

(2 ton ZOUF-24CDG, 2.5 ton ZOUF-30CDG, 3 ton ZOUF-36CDG, 3.5 ton ZOUF-42CDG, 4 ton ZOUF-48CDG, 5 ton ZOUF-60CDG)

Mini-Split Models

(Outdoor Unit ZMSB-18HVT-US, Indoor Unit ZMSB-18HVT-US, Outdoor Unit ZMSB-12HVT-US, Indoor Unit ZMSB-12HVT-US)

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Who Is Providing the Limited Warranty? 

This warranty is provided to you by "Just Condensers, LLC" which warrants all parts of this 

air conditioning unit, as described below. 

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What Type of Installations Does This Warranty Apply? 

This warranty applies to air conditioning units installed in owner-occupied residences. Different warranties 

apply to units installed in residences not occupied by the owner and in commercial properties. 

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Is Registration Required? 

Initial Term 

Warranty coverage is available to owners who have not registered, but Registered Additional Term Warranty coverage 

is only available to registered owners. To register, go to justcondensers.com and click “PRODUCT REGISTRATION.” 

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This warranty does not apply to: 

  • Units that are ordered over the Internet, by telephone, or by other electronic means unless the unit is installed by a dealer adhering to all applicable federal, state, and local codes, policies, and licensing requirements. 

  • Residences not occupied by the owner. 

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What Problems Does This Warranty Cover? 

  • This warranty covers defects in materials and workmanship that appear under normal use and maintenance. 

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Just Condensers, LLC is not responsible for: 

  • Damage or repairs required as a consequence of faulty installation ,application or lack of maintenance. 

  • Damage as a result of floods, fires, winds, lightning, accidents, corrosive atmosphere, or other conditions beyond Just Condensers, LLC control. 

  • Damage or the need for repairs arising from the use of components or accessories not compatible with this unit. 

  • Normal maintenance as described in the installation and operating manual, such as cleaning of the coils, filter cleaning and/or replacement, and lubrication. 

  • Parts or accessories not supplied or designated by the manufacturer. 

  • Damage or the need for repairs resulting from any improper use, maintenance, operation, or servicing. 

  • Damage or failure of the unit to start due to interruption in electrical service or inadequate electrical service. 

  • Any damage caused by frozen or broken water pipes in the event of equipment failure. 

  • Changes in the appearance of the unit that do not affect its performance. 

  • Replacement of fuses and replacement or resetting of circuit breakers. 

  • Damage or the need for repairs resulting from the use of unapproved refrigerant types or used or recycled refrigerant. 

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When Does Warranty Coverage Begin? 

Warranty coverage begins on the “installation date.” 

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How Long Does Warranty Coverage Last? 

The cost of registration must be paid at the time of registration to receive coverage beyond the 5-year term. 

Registered Additional 

Term Warranty described in the following paragraph. 

If the unit is not registered; the warranty lasts for a period up to 5 years after the installation date. If the unit is properly registered online within 60 days of the installation date, an additional warranty is provided and lasts for as long as the original registered owner or his or her spouse own and reside in the home in which the unit was originally installed, for a period up to 10 years after the installation date. To register, go to justcondensers.com and click “product registration.” 

Neither of these warranties continues after the unit is removed from the location where it was originally installed. 

The replacement of a part or unit under this warranty does not extend the warranty period. In other words, Just Condensers, LLC warrants a replacement part or unit only for the period remaining in the applicable warranty that commenced on the installation date. 

Just Condensers will furnish a replacement part, without charge for the part only, to replace any part that is found to be defective due to workmanship or materials under normal use and maintenance. Furnishing of the replacement part is Just Condensers, LLC only responsibility under this warranty to owners who have not properly registered the unit and the furnishing of the replacement part is the unregistered owner’s only remedy. It is Just Condensers, LLC only responsibility. 

The owner agrees that these remedies are the owner’s exclusive remedies for breach of all warranties, express or implied. 

 

Just Condensers, LLC will not pay for: 

  • Labor, freight, or any other cost associated with the service, repair, or operation of the unit. 

  • Electricity or fuel costs, or increases in electricity or fuel costs, for any reason, including additional or unusual use of supplemental electric heat. 

  • Lodging or transportation charges. 

  • Refrigerant. 

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Whether any claim is based on negligence or other sort, breach of warranty or other breach of contract, or any other theory, neither just condensers nor any of its affiliates shall in any event be liable for incidental or consequential damages, including but not limited to lost profits, loss of use of a unit, extra utility expenses, or damages to property. 

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If there is a problem with the unit, contact a licensed contractor. To receive a replacement part, a licensed contractor must bring the defective part to a Just Condensers. This warranty gives you specific legal rights, and you may also have other rights that vary from state-to-state. Term Warranty coverage is only available to the original owner of this unit and his or her spouse. 

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Where Can Any Legal Remedies Be Pursued? 

Arbitration clause. Important. Please review this 

Arbitration clause. It affects your legal rights. 

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1. Parties: This arbitration clause affects your rights against Just Condensers, LLC and any of its affiliates or employees or agents, successors, or assigns, all of whom together are referred to below as “we” or “us” for ease of reference. 

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2. Arbitration requirement: except as stated below, any dispute between you and any of us shall be 

decided by neutral, binding arbitration rather than in court or by jury trial. “Dispute” will be 

given the broadest possible meaning allowable by law. It includes any dispute, claim, or controversy arising 

from or relating to your purchase of this heating or air conditioning unit, any warranty upon the unit, or the 

unit’s condition. It also includes determination of the scope or applicability of this Arbitration Clause. The 

arbitration requirement applies to claims in contract and tort, pursuant to statute, or otherwise. 

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3. Class-arbitration waiver: arbitration is handled on an individual basis. If a dispute is arbitrated, you and we expressly waive any right to participate as a class representative or class member on any class claim you may have against us or we against you, or as a private attorney general or in any other representative capacity. You and we also waive any right to class arbitration or any consolidation of individual arbitrations. 

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4. Discovery and Other Rights: Discovery and rights to appeal in arbitration are generally more limited than in a lawsuit. 

This applies to both you and us. Other rights that you or we would have in court may not be available in arbitration. Please read this Arbitration Clause and consult the rules of the arbitration organizations listed below for more information. 

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5. Small claims court option: you may choose to litigate any dispute between you and any of us in small claims court, rather than in arbitration, if the dispute meets all requirements to be heard in small claims court. 

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6. Governing Law: For residents of the United States, the procedures and effect of the arbitration will be governed 

by the Federal Arbitration Act (9 U.S.C. § 1 et seq.) rather than by state law concerning arbitration. For residents 

of Canada, the procedures and effect of the arbitration will be governed by the applicable arbitration law of the 

province in which you purchased your unit. The law governing your substantive warranty rights and other claims will be the law of the state or province in which you purchased your unit.

Copyright © 2023 justcondensers.com - All Rights Reserved.

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